Serving Massachusetts & New Hampshire
Commercial fire alarm systems, serviced by people who answer the phone.
R&D Life Safety Systems installs, inspects, services, and monitors fire alarm and life-safety systems for commercial and institutional buildings across Massachusetts and New Hampshire — with documentation your inspector, insurer, and owner can actually use.
Call 617-207-2777. If we can’t pick up, we call you back — that’s the standard we hold ourselves to.
A person, not a queue
When you call R&D, you reach a person — and if we miss you, we call back.
Documentation-first
Every inspection, repair, and installation closes with records you can hand to an AHJ, insurer, or owner.
Regional and accountable
A New England contractor serving MA & NH — the people who quote your work are the people responsible for it.
What we do
Commercial fire alarm services
From a single panel trouble to a full system replacement — organized, quoted honestly, and documented properly.
Inspection & Testing
Code-required fire alarm testing with documentation you can hand straight to your inspector or insurance carrier.
Learn more →Service & Repair
Trouble conditions, failed devices, nuisance alarms — diagnosed properly and fixed with the reasoning in writing.
Learn more →Installation & Modification
New systems, panel replacements, and fire alarm scope for renovations, fit-outs, and additions.
Learn more →Monitoring & Takeovers
Central-station monitoring, communicator upgrades, and clean takeovers of existing monitored accounts.
Learn more →Emergency Service
Urgent trouble on an existing system in an occupied building? Call — a person picks up, or calls you right back.
Learn more →BDA / ERCES
Emergency responder radio coverage systems — evaluation, installation, and the annual testing that follows.
Learn more →Also: commercial security, access control, video surveillance, environmental monitoring, and electrical & generator work. See all services.
Why R&D
Built around the thing most vendors get wrong: follow-through
R&D Life Safety Systems was founded in 2025 by people who have spent their careers in commercial fire alarm and life-safety work across New England — and who kept hearing the same complaint from facility managers: nobody calls back, nobody explains anything, and the paperwork is a mess.
So the company is built the other way around. Calls get answered or returned. Scope and pricing get explained in plain language. Every job closes with documentation that stands on its own. And the same people stay accountable to you year after year.
- Straight answers on repair-versus-replace decisions, with reasoning in writing
- Testing planned around occupants, tenants, and monitoring — not around us
- Deficiency reports that separate life-safety-critical items from bookkeeping
- One point of contact who knows your building, not a rotating ticket queue
Who we serve
Industries we work in
Commercial and institutional buildings, and the people responsible for them.
Property Management
One accountable vendor and clean records across your whole portfolio.
Learn more →Municipal & Public Housing
Documentation-first work in occupied public buildings, on public timelines.
Learn more →Education
Testing and projects planned around school calendars and occupied classrooms.
Learn more →Commercial & Industrial
Fire alarm and security work that respects production schedules and uptime.
Learn more →Electrical & General Contractors
A fire alarm sub that shows up with bid-ready scope and complete submittals.
Learn more →Multi-Site Facilities
Consistent service and consolidated records across many locations.
Learn more →Our work
Project case studies
We publish real projects with customer permission — facility type, challenge, scope, and outcome. The first case studies are being prepared with the customers involved.
Where we work
Serving Massachusetts & New Hampshire
We serve commercial and institutional buildings across Massachusetts and New Hampshire. Call to confirm coverage for your specific site.
How it works
A process you can see from the outside
- 1
Contact
Call or send a request — you reach a person, not a queue.
- 2
Assess
We look at the panel, the site, and the paperwork before we commit you to anything.
- 3
Perform
Experienced technicians do the work around your occupants and schedule.
- 4
Document
Reports, deficiency lists, and records organized so anyone can follow them.
- 5
Support
Same point of contact after the work — questions get answered by people who know your building.
Monitoring & takeovers
Unhappy with your monitoring company? Moving is easier than you think.
Many buildings stay with a monitoring provider they can’t reach because switching sounds risky. Done properly, a takeover is a controlled process: account documentation, communicator and programming review, central-station transfer, and confirmation that signals arrive — without leaving the building uncovered.
Ask us to review your current monitoring agreement — many buildings are paying legacy rates for service they could get on better terms.
Free resource
Is your building ready for its next fire alarm inspection?
Answer a few questions about your building and get a practical preparation checklist you can print and hand to your team. No contact information required.
Who we are
Field people, not phone trees
R&D’s leadership team has spent their careers in commercial fire alarm and life-safety work across New England.
That background shows up in the details: how testing gets sequenced in an occupied building, what an AHJ will ask for, which panel quirks waste return trips, and why documentation discipline is what actually keeps a building defensible.
License and insurance documentation is available on request — ask us when you call.
Fire, smoke, or anyone in danger? Call 911 now.
Tell us what your building needs
Describe the panel, the report, or the project — and get a straight answer about what makes sense next.